General

• Do you have parking at your facility?

  Yes, we have a small parking lot behind our building as well as lots of metered parking along Broadway.

• What is your cancellation policy?

  Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, requiring schedule adjustments. If you need to cancel or reschedule your appointment, we respectfully request at least 24 hours notice.

  Our Policy:
  Any cancellation or reschedule made less than 24 hours will result in a cancellation fee. The amount of the fee will be equal to 100% of the reserved services. If you are more than 15 minutes late for your appointment, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you. We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file. In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services. We also ask that if you are sick with any symptoms or have been exposed to Covid-19 that you please contact us to delay your appointment as soon as possible.

• I am not sure what program is best for me?

  We start everyone coming to The Run Rx with an initial assessment/consultation, from there based on each person and their situation we can travel either the PT or performance route.

  If you are certain you don’t intend to follow up with us, you should book the 75 minute premier gait analysis which gives us time to review a couple exercises and you will receive all your reports, video, summary and recommendations

  Still have questions? Schedule a discovery call with us! We offer free 15 minute consultations to discuss your unique situation and discover the best Rx for you!

• What types of people do you see?

  We see runners of every level, age and goal! Whether you’re a beginner or elite, whether you race or just run for fun, whether you’re 12 or 80. We also see runners who are not injured and looking for prevention and training in addition to PT.

  We also see all active individuals! Even if you’re no a runner. The modern athlete is someone who is active, and motivated to keep their body healthy and moving at its peak capacity. This includes everyone from professional athletes, aspiring professional athletes, to your weekend warriors. We want to help you perform at your highest level in whatever you do. As experienced PT’s, we’re equipped to see a range of orthopedic injuries.